Investing in Our Employees
We are proud of the diverse, engaged, and collaborative team that we have built. Their combined skills, when brought together with the people we care for as our North star, result in growth, development, and better outcomes. We believe in fair and equitable pay, good benefits, work-life balance, training and development, and opportunities for growth — all within a safe, diverse, equitable, and inclusive environment.
of our employees identify as female.
learning and development leader program hours.
HELPING EMPLOYEES COPE DURING COVID-19
From the moment the COVID-19 pandemic struck, our primary focus was the health and wellbeing of our employees and patients. We initiated programs and provided resources to ensure safety protocols were met and the unique professional, financial, medical, and personal challenges presented by the pandemic were addressed.
We added a dedicated COVID-19 page to our benefits website, providing employees and their families easy access to resources supporting physical and emotional health, financial assistance, and work-life balance.
We provided resources to employees to address financial challenges and overall wellbeing. We also delivered childcare and eldercare stipends, as well as emergency pay totaling more than $96 million.
As COVID-19 impacted some citites and communities particularly hard, we established a process to recruit and register employee volunteers willing to assits in the areas most in need. We assessed their competencies, provided necessary training, assisted with applying for licensures, and made travel arrangements for the more than 2,000 people who raised their hands to volunteer. Many were front line workers who temporarily left friends and families behind to support our patients and staff. Watch as one of our teams from North Carolina reflects on their volunteer experience.
Remote Work Support
We immediately shifted 25,000 employees to a work-from-home schedule. This meant enhanced security and data privacy practices, a new virtual private network solution, 1,000 new laptops, and an upgraded infrastructure for optimal remote performance. Learn More
HELPING OUR HEROES
To show appreciation for our frontline teams during the COVID-19 pandemic, corporate employees “adopted” locations throughout the country to share random acts of kindness with. Learn More
CREATING A DIVERSE, EQUITABLE, AND INCLUSIVE CULTURE
We’ve built a nurturing environment that welcomes every race, gender, age, ability, lifestyle, background, and cultural tradition. From advancing policies and programs that encourage inclusivity, to endorsing a diverse range of employee resource groups (ERGs), we’re creating a workplace that helps us meet new challenges, provides a broader view of the world, and enables us to deliver the best possible care to all patients.
IMPROVING EMPLOYEE HEALTH
20,000+ employees use Rally, our digital wellness experience, to work on healthier eating, sleeping, stress management, activity, and more. In addition, employees enrolled in UnitedHealthcare earn up to $250 annually for completing healthy activities. To date, members have completed nearly 50,000 activities and earned a combined $1.8 million. In recognition of this commitment to promoting health and wellness for employees, we received the 2020 Health at Work Gold AwardSM in the 10,000+ employee category from ComPsych®, the world’s largest provider of employee assistance programs (EAPs).
Supporting Employees Facing hardship
When an unexpected tragedy or emergency occurs in the life of one of our employees, the CARES Fund is one way we show our support. With a dedicated call center and 48-hour turnaround, this service provides financial help to eligible employees when they need it most. The CARES Fund receives financial support from employees across all levels and divisions of the company.
employee well-being corner
A new section of our Employee Service Center was established to support the mental health of employees at all levels. Resources include tools to help balance work and life, build resilience, support a healthy body, manage family situations, deal with financial setbacks, care for others, overcome substance use, cope with a chronic condition, overcome loneliness, and more.
"I am truly honored and humbled to be a member of the Diversity, Equity, and Inclusion Council, where I have the opportunity to share my thoughts, concerns, and ideas about the dynamics and tough topics we encounter during a normal workday. Together, we create a voice to help shape the future of our company. It is with great appreciation of our leadership I say thank you for trusting me to be a part of these ongoing efforts. I look forward to what tomorrow holds."
Jonette Cochran-Davis, Clinical Manager, Fresenius Kidney Care
We believe in leading by example and nurturing an environment where employees feel cared for. By putting our people first, we enable them to better care for our patients and each other.
A CULTURAL EVOLUTION
Since 2014, more than 5,100 leaders have taken part in our Leading with Values experience, developing behaviors that promote greater goal identification and achievement, collaboration, and empowerment of self and others. Ultimately, the focus of a serving leader is on their team and how — together — we serve our diverse customer base. Learn More
EDUCATION THaT CARES
Knowledge Pathways is a professional development and continuing education program for nurses, care technicians, dietitians, and social workers that promotes knowledge, understanding, and proficiency in caring for nephrology patients.
Supporting Employee Growth
The Academy is an online learning library with educational resources to help employees achieve their professional and personal growth goals. With the Academy, employees can earn academic credit toward undergraduate degrees, gain continuing education units (CEUs), and take courses to become certified in a wide variety of subjects and programs. Content includes courses, videos, book summaries, audiobooks, and more. We are committed to developing our talent and providing collaborative learning experiences to advance skills and careers. Our goal is to provide 100% of employee development opportunities through our learning and development programs by 2025.
NUrTURING BETTER NURSING
Fresenius Kidney Care is the first dialysis provider to offer a Clinical Advancement Program for registered nurses. This project-based professional development program nurtures growth and a culture of nursing excellence.
AMERICAN NEPHROLOGY NURSES ASSOCIATION
We work closely with the American Nephrology Nurses Association (ANNA) leadership team to provide funding that enables our nurses to become ANNA members, attend meetings, advance their education, and work toward certifications in nephrology. We are affiliated with 24 percent of ANNA's members.
NATIONAL ASSOCIATION OF NEPHROLOGY TECHNICIANS/TECHNOLOGISTS
Our partnership with the National Association of Nephrology Technicians/Technologists (NANT) underscores our investment in education and career development for our more than 24,000 Patient Care Technicians (PCTs) and Biomedical Technicians (Biomeds). We offset the cost of NANT membership dues and underwrite participation in NANT’s DialysisTechConneXion (DTX), the only industry conference planned by technicians and for technicians.
Attracting Great Talent
Through our recruitment efforts and promoting from within, we go to great lengths to hire and retain talented staff who have a passion for improving the lives of others.
Nurse residency program
Our nurse residency program, Transition to Nephrology Practice, developed by our University Relations team, is dedicated to entry-level nurses. This program allowed us to recruit nursing students and onboard more than 177 pre-licensed nurses/staff in 2020, with a goal of 250 more in 2021.
First year focus program
Our First Year Focus program aims to improve the selection, onboarding, training, and development of new employees, and create a world-class employee experience. In 2020, First Year Focus impacted 9,182 clinical staff.
Fresenius Medical CAre for the Whole Family
Contributing to the United Nations Sustainable Development Goals
All corporate responsibility data is from 2020 unless otherwise noted.