Services from Fresenius Medical Care

Nurse Patient Bed

Fresenius Medical Care is the world’s largest provider of products and services for individuals undergoing dialysis. Fresenius Medical Care provides a complete solution for people with chronic kidney failure — from research and development; to manufacturing our dialysis products; to providing complete therapy options within our own clinics.

We provide education and support for Chronic Kidney Disease (CKD), including treatment options classes for patients in later stage CKD. Our dialysis care services are provided to patients who receive treatment in-center, at home, or in a hospital, depending on their needs. We also provide a number of other services to meet the medical, dietary, financial, and social service needs of patients with kidney failure.

Fresenius Medical Care North America’s unique approach to patient care represents our commitment to deliver excellent medical care to patients through innovative and efficient programs, the latest technology, continuous quality improvement and a focus on superior customer service.

Patient care

Our patients’ well-being comes first at all times. They are the reason we exist and we are committed to enhancing their quality of life.

Each and every patient is unique. At Fresenius Medical Care, providing a range of treatment options that allows therapy to be individualized to suit each patient’s needs is central to our service approach. We are focused on providing the highest standard of care at all times for better clinical outcomes.

Learn More about Fresenius Medical Care Services:

  • Treatment Options Program
  • Pharmacy Services
  • Patient Travel Service

Treatment Options Program

Csm nurse with patient

Learning all you can about your options helps you to make the right decisions for your health. Fresenius Medical Care’s Treatment Options Program (TOPs) provides educational sessions offered free of charge to patients and their family members.

Every Treatment Options education session is conducted by experts in kidney care who will review with you and your family members ALL of the options available for renal replacement therapy: hemodialysis and peritoneal dialysis, treatment location (in-center or at home), and kidney transplant.

Learn more about our Treatment Options Program


Csm Male Pharmacist

Fresenius Rx


FreseniusRx is a specialty pharmacy that provides medications and vitamins that are important for your kidney care. We are kidney medication specialists who work with you, your doctors and your dialysis care team to support your health.


FreseniusRx believes you deserve more than just pills in a bottle. We coordinate changes to your medications with your doctors and dialysis care team. We also review all the medications you get from us to make sure they fit into your overall treatment plan. FreseniusRx sends your doctors and dialysis care team an updated list of your medications every month. When it is time to reorder medications, we call you and your doctor to make sure it is okay to send medications. Your medications are ready when you need them on your dialysis schedule. FreseniusRx ships medications directly to your dialysis clinic*. This saves you the time and hassle of making a special trip to the pharmacy.

If you have any questions, FreseniusRx kidney medication specialists are available 24/7. Studies show that patients who fill their prescriptions through specialty pharmacies like FreseniusRx are less likely to be hospitalized than those who fill their prescriptions at retail pharmacies.1

We know that you have a complicated treatment plan, and may need to take several medications to manage your health. FreseniusRx can help you take control of your medications. Here are some tips for managing your medications to improve your overall health:

  • Tell your health care providers about all medications you are taking.
  • If you have any questions about your medications, ask your pharmacist or your dialysis care team.
  • Remember to take and refill your medications.

FreseniusRx is the only pharmacy in the nation to partner with the National Kidney Foundation and the Albany School of Pharmacy on an ESRD (end-stage renal disease) certification program. If you have questions about your eligibility or medications, please call 1-800-947-3131 to speak with one of our kidney medication specialists today.

* For states that require home shipment by law, we will ship directly to your home.

1 Weinhandl ED, Arneson TJ, St. Peter WL. Clinical Outcomes Associated with Receipt of Integrated Pharmacy Services: Potential Quality Improvement in Hemodialysis Patient Care.

Patient travel service

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At Fresenius Medical Care our goal is to help you live well on dialysis. Our free travel service will help you:

  • Locate dialysis centers closest to your destination.
  • Schedule treatments at dialysis clinics in the United States and Puerto Rico.
  • Answer general questions about travel on dialysis. (insurance coverage, how to ship supplies, what to bring with you, etc.)
  • Help with a permanent dialysis facility change if you move or want to switch facilities.


Contact our Patient Travel Services

Call toll-free: Monday through Friday; 8:00 AM to 6:00 PM EST

1-866-434-2597, Option 1