Field Service Support

Our Field Services support team focuses on helping our customers and patients achieve maximum performance and reliability from their Fresenius Renal Technologies dialysis systems. Field services provides on-site support, both during and after the warranty period. Factory trained representatives are located in major metropolitan areas throughout the United States.

On-site support is available Monday through Friday during normal business hours. On-call personnel are available after hours and on holidays.

Call toll free 800-227-2572 and speak with one of our representatives about:

  • Equipment Installation
  • On-Site Support
    • Standard on-site service hours are Monday through Friday, 7:00 AM to 7:00 PM.
    • After hours service is available at an additional charge.
    • On-site response provided within two business days

  • Service Agreements
    • 2008® Series Full Service Agreement
    • 2008® Series Standard Service Agreement
    • 2008® Series Preventive Maintenance Agreement
    • R.O. Water Service Agreement
      • Mar Cor Millennium™, Mar Cor Millennium HX®, Mar Cor WRO 300 and Mar Cor WRO 300 H
      • Aqua B Plus and Aqua C Uno H



Caution: Federal (US) law restricts these devices to sale by or on the order of a physician. 

Note: Read the Instructions for Use for safe and proper use of these devices. For a complete description of hazards, contraindications, side effects and precautions, see full package labeling

© 2015, 2019, 2021 Fresenius Medical Care. All Rights Reserved. Fresenius Medical Care, Fresenius Renal Technologies, the triangle logo, 2008K@home, WetAlert, DIASAFE, 2008, bibag, CritLine, CLiC, Twister, CombiSet, Hemoflow, Optiflux, Liberty, Newton IQ, GranuFlo, CDX, and stay·safe are trademarks of Fresenius Medical Care Holdings, Inc and/or its affiliated companies. All other trademarks are the property of their respective owners. P/N 104467-11 Rev A 03/2021