Driving Sustainability and Creating Value for Patients in Global Healthcare


Figure 1 | The sustainability program’s quality of care focus

Diagram of the sustainability program’s quality of care focus

At the core of Fresenius Medical Care’s approach to promoting sustainability is enhancing patient care and giving patients a stronger voice (Figure 2). The company continuously examines how it: 

  • Impacts healthcare overall 
  • Contributes to improving the quality of life for patients 
  • Contributes to increasing access to healthcare 
  • Contributes to stronger healthcare systems 
  • Creates value for society 

By looking beyond the dialysis treatment and working in close collaboration with clinical experts, researchers, scientists, and caregivers, Fresenius Medical Care constantly works to advance scientific insights into actionable care.


Within the scope of the sustainability program’s patient care activities, the company focuses on sharing information on best practices in promoting quality of care, continuous quality improvements, and establishing global targets for clinical standards. Implementing these concepts requires effective cross-regional and cross-functional collaboration, with focus areas spanning the continuum of care (Figure 3). Medical teams jointly explore harmonized global standards and respective key performance indicators such as clinical quality parameters, net promoter scores, and patient survey outcomes.

Fresenius Medical Care will continue enhancing sustainability eff orts that make a difference for the care of patients, support the company’s role as a trusted partner for healthcare professionals, and contribute to improvements of healthcare systems around the world. 

Figure 2 | Enhancing patient care and experience as part of value-based care

Cycle of enhancing patient care and experience as part of value-based care


In 2015, the United Nations published the 2030 Agenda for Sustainable Development, a 17-goal blueprint for building a sustainable world with shared prosperity for all people.1,2 The goals address the challenges the global community faces. Among the key goals are ensuring healthy lives and promoting well-being, which are areas of focus in Fresenius Medical Care’s sustainability program.

Graphic of sustainable development goals with icons

Meet The Experts


Katrin Kohler head shot

Vice President, Global Medical Office Operations and Strategy, Fresenius Medical Care

Charlotte Stange head shot

Vice President, Global Head of Sustainability, Fresenius Medical Care


  1. United Nations. Sustainable development agenda. https://www.un.org/ sustainabledevelopment/development-agenda/. Accessed June 8, 2020.
  2. United Nations. Sustainable development goals. https://www.un.org/ sustainabledevelopment/sustainable-development-goals/. Accessed June 8, 2020.

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