Updated January 31, 2021

COVID-19 Resource and Education Center

Statement regarding COVID-19 related supply and staff shortages

The Omicron variant of COVID-19 is causing a surge of infections that is driving staffing absences and transportation interruptions across the healthcare industry. Despite a high vaccination rate, our staff as well as the staff of our supply chain partners have also been affected by the latest wave of COVID-19. As a result, workforce challenges have resulted in a shortage of dialysate acid concentrate, exacerbated by transportation challenges.

We are urgently focusing on how we can resolve these COVID-19 related staffing absences to minimize impact on our customers’ delivery of high-quality care, which remains our top priority. Where needed, we have pulled in regional National Guard members to supplement our workforce, accelerated local hiring efforts, redistributed employees from other regions, and recruited hundreds of employee volunteers from across the company to work in distribution centers and manufacturing sites so we can meet this unprecedented challenge.

We will stay vigilant and look for additional ways in which we can address our staffing challenges and other supply chain disruptions related to the pandemic, so we can maintain the high-quality level of service we’ve always provided.

Understanding the Facts About COVID-19 Vaccines

Reflecting on the COVID-19 Volunteer Experience

Director of Operations and Registered Nurse, Allison, watched COVID-19 intensify in New Jersey this spring and felt compelled to rally a team to volunteer. The team left their home clinics in North Carolina and traveled north to support patients and local staff. They share the life-changing impact the experience had on them.


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Innovating to Keep Our Patients Safe

Important Steps We've Implemented for Our Patients and Staff

All individuals entering the center are screened for fever and cough, as well as for potential COVID-19 contact risk. Any individuals who are COVID-19 positive or identified as persons under investigation (PUIs) are transferred to receive their dialysis in a separate environment or a hospital.

Strict handwashing on entering and leaving the center is firmly enforced. All patients are asked to wear masks while in the center waiting room and treatment area.

All staff members wear masks, full protective gowns, and gloves while in close contact with patients in any area.

Our centers are intensively disinfected on a daily basis and visitors are not currently permitted.

Evidence-based Insights

Helpful Resources and FAQs to Support Patient Care



Field Notes Podcast: Together, Transforming Healthcare

Bringing together leading experts at the forefront of kidney disease research and patient care, Field Notes is an engaging forum discussing the latest developments, innovations, and trends that seek to improve outcomes and quality of life for individuals living with chronic disease.
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Showing Support for Our Staff and Families

During this unprecedented time, it's important to acknowledge those who continue to provide life-sustaining dialysis care for our patients across the country. The FMCNA Family Project is a great opportunity for you and your loved ones to share a letter or artwork to show your support for all the front-line staff working in our centers. Additionally, for families looking to educate their children about kidney disease, The Kidney Kid Initiative provides fun, interactive resources to do so in the comfort of your home.