Fresenius Medical Care Sees U.S. Plans for Kidney Disease as Positive
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Last Updated: May 15, 2020
This Site or Mobile Application is owned and operated by Fresenius Medical Care Holdings, Inc. (d/b/a Fresenius Medical Care North America) or one or more of its direct or indirect subsidiaries and affiliates (collectively, the “FMCNA,” “we” or “us”). FMCNA knows that you care how information about you is used and shared. This Privacy Notice explains what we may do with information that we collect from or about you when you use our website at www.fmcna.com or certain other affiliated websites or applications that link to or post this Privacy Notice.
Certain uses or disclosure of personal information may be governed by other privacy notices. At times our covered entities may collect personal information about you that constitutes Protected Health Information (PHI) pursuant to the Health Insurance Portability and Accountability Act (HIPAA). Our use and disclosure of PHI is subject to our HIPAA Notice of Privacy Practices and not this Website Privacy Notice. You can access our Notice of Privacy Practices here.
In this Privacy Notice, “personal information” means information that may identify you as an individual. Personal Information does not include information that has been “deidentified” in such a way that your identity cannot reasonably be determined.
We may collect personal information directly from you such as when you interact with our website, create an account, place an order or respond to communication such as e-mail. When interacting with our website or application, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information, depending on the circumstances. You may, however, visit portions of our website without providing such information.
We also receive and store other types of personal information whenever you interact with our website or application. For example, we may use web beacons and other technologies to collect information about your use of our websites or applications, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. Like many websites, we use “cookies” and other tracking technologies such as pixel tags, to enhance your experience and gather information about visitors and visits to our website. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and other tracking technologies and how we use them.
The personal information we may collect from and about you helps us personalize and continually improve your experience on our websites or applications. We may use the personal information we collect from you in some of the following ways:
We may share your personal information with our affiliated entities, subsidiaries or other third parties, as follows:
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your website more efficient and some of our services will not function properly.
We may allow others to provide analytics services on our behalf (such as Google Analytics and Adobe Analytics). For example, we use analytics partners to help us analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests and other websites and better understand your online activity. You can learn more about how Google Analytics uses your data by visiting https://www.google.com/policies/privacy/partners/ and for Adobe’s privacy practices visit https://www.adobe.com/privacy.html.
We may include links to other websites or applications, such as social media plug-ins. If you visit the link, you may be subject to another party’s privacy practices and policies, which may differ from this Privacy Notice. A link to a third-party website or service does not mean that we endorse that third party or the quality or accuracy of the information presented on its website or service. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked sites (including if a specific link does not work).
We take reasonable precautions to help protect the personal information that we collect and store from websites and applications. However, no system or online transmission of data is completely secure and FMCNA cannot guarantee the security of personal information transmitted on-line. We encourage you to take reasonable precautions to safeguard your personal information.
We will store the personal information you provide for as long as we believe is necessary or appropriate (i) to carry out the purpose(s) for which we collected it, or (ii) to comply with applicable laws, contracts, or other rules or regulations.
This website or mobile application is intended for users located in the United States, and this Website Privacy Notice describes how we use and disclose your personal information pursuant to United States law. We make no representation that this site or mobile application is appropriate or available for use in locations outside of the United States. The privacy laws of the United States and other countries may be different from those in your country, and you understand that by using this website or mobile application, your personal information will be processed in the United States or in the countries where our vendors are located.
This Site is intended for adults and does not knowingly collect personally identifiable information from children under the age of thirteen. If you believe this Site might have any information from or about a child under the age of 13, please contact us by sending us an e-mail stating your request to email@example.com or contacting us in writing at the address provided below.
Please note: Our Children’s Website Privacy Notice, not this Website Privacy Notice, applies to any Sites operated by FMCNA that are directed to children under age 13.
The California Consumer Privacy Act of 2018 provides California residents with the right to receive additional information about how certain personal information is collected, used and disclosed. We adopt this notice to comply with the CCPA and to supplement our other practices described in our Website Privacy Notice.
“We” or “us” refers to Fresenius Medical Care Holdings, Inc. (d/b/a Fresenius Medical Care North America or FMCNA) or one or more of its direct or indirect subsidiaries and affiliates. Any terms defined in the CCPA have the same meaning when used in this notice.
Personal Information We Collect
California law defines “personal information” as information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
We collect different categories of personal information from different individuals, depending on their relationship to FMCNA. We may collect this information directly from you or from our websites, mobile applications, service providers or affiliates.
In the preceding 12 months, we have collected the following categories of personal information for our business purposes, including:
For purposes of California law, the definition of personal information does not include:
Sharing Personal Information
We may disclose the personal information described above to third parties for business or commercial purposes, such as our affiliates, service providers and others who you or your agents authorize to receive your personal information in connection with products or services we provide to you. The recipient is required to maintain the confidentiality of your personal information unless you consent or further disclosure is authorized by law.
In the preceding twelve (12) months, we have not sold any personal information.
Your Rights and Choices
This section describes California residents’ rights with respect to personal information protected by the CCPA, as well as how to exercise those rights.
Access to Specific Information and Data Portability Rights
Although we do not sell personal information, if we ever do so in the future, we will provide a list of such sales, identifying the personal information categories that each category of recipient purchased.
Deletion Request Rights
You have the right to request that we delete personal information that we collected from you and retained, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request by either:
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We aim to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
“Shine the Light Law”
California residents who provide personal information when obtaining products or services for personal, family or household use are entitled to request and obtain information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year.
FMCNA reserves the right to change this Privacy Notice at any time. As business needs change, we will review our practices regarding the collection and use of personal information and amend this Privacy Notice as appropriate. The Effective Date is reflected at the top of the page. Your continued use of the website or application after the Effective Date constitutes your acceptance of the amended Privacy Notice.
We welcome your questions, comments, and concerns about this Privacy Notice, how we collect and use Personal Information, or your privacy choices and rights. Please send us any questions or feedback to:
Fresenius Medical Care North America
920 Winter Street
Waltham, MA 02451
Attn: Privacy Officer
Phone: 1-800-662-1237 ext. 4235